

In other words, the app can’t locate any online device with the entered serial number. Same as the suggestion before, note the serial number before logging out, it will make things easier when re-adding the camera.Įrror-11307: Device does not exist or is offline Otherwise, create a new account and then re-add the camera to it.Make sure the entered email address is correct.It means that there’s no account linked to that email address.

Note the serial number of the camera before exiting the profile, so you can quickly add the camera once logged in with the new account.Įrror-11302: No account/email was found with the details entered

It means that the account you’re logging into has limited permissions and the attempted actions are not allowed. Create separate accounts for each user.Reboot the camera to stop all viewing sessions.Change the password to kick out other users.It’s better to create individual accounts for each viewer/user, otherwise, you may run into this error. This happens when many people are accessing the camera using the same username and password. Meaning of error codes in XMEye and iCSee Pro Error-11204: Too many people are watching the live feed simultaneously However, they provide some insights on where you should look to fix the problem. Note that these suggestions do not always work because the solution may depend on your network settings, phone and apps settings, other local adjustments, etc. The errors indicate certain issues with the camera or the app and you can try the accompanying troubleshooting tips to have the errors fixed. These are the most common errors generated by XMEye or iCSee Pro security camera apps.
